Bereavement Support Program

The following outline represents the programs and services provided by LifeNet Health’s Donor Family Services (DFS) Department. Our efforts are intended to comfort and support. From time to time, our services may change based on input from donor families to best meet bereavement needs. 

 

  • All services are a vital connection to LifeNet Health Corporate Values
    • Commitment to Donor Families at Consent and Beyond
    • Humanitarian act of donation transcends all medical and financial considerations

 

  • LifeNet Health Communication to Donor Families
    • 3 days post-donation – Bereavement card from the consenting coordinator
    • 6 weeks post-donation – Gift of Life booklet, Gift of Life donor medallion, organ/tissue disposition letter
    • 2 months post-donation – telephone follow-up
    • 3 months post-donation – DFS introduction letter, Angel Catcher journal gift
    • 6 months post-donation – Survey of donation experience, bereavement literature
    • 9 months post-donation – Quilt square information, Writing to Recipients brochure (for organ donor families)
    • 12 months post-donation – Remembrance card
    • 18 months post-donation – Final personalized letter, DFS survey, Ambassador opportunity brochure, Mourner’s Bill of Rights

 

  • Donor Family/ Recipient Communications
    • Facilitate letters, cards, telephone conversations and e-mail
    • Facilitate meetings, if desired, by both families
    • Thanks2You letters – Encourages communication between tissue recipients and donor families.

 

  • Other Services
    • Bereavement materials
    • Children’s Age Specific Bereavement boxes
    • Donor Family Quarterly newsletter
    • Annual “In Celebration & Remembrance” ceremonies in Roanoke, Richmond, and Tidewater area
    • Annual “Tree of Remembrance” holiday ceremony in Ronoke, Richmond, and Tidewater area
    • Research the health status of organ recipients
    • Research the disposition of tissue grafts
    • Healing the Spirit website for donor families and the general public
    • Bereavement and corporate websites for donor families and general public (healingthespirit.org)
    • Grief Companion program – donor family peer support
    • List of bereavement support groups by area and type of loss
    • Donor family peer care grieving (Grief Companions)
    • Workshops on loss and grieving, creative expressions of grief, and others
    • The Healing Garden and Hope’s Heroes webpages for children
    • Grief & Loss classes for hospital caregivers
    • Suicide support for survivors
    • Private Facebook group for LifeNet Health donor families